Frequently Asked Questions

Sizing details

๐Ÿ‘ Generally, print sizes are:

A4: 29.7cm x 21cm
A5: 21cm x 14.8cm

๐Ÿ‘ Prints can be made available in the following sizes:

A0: 118.9cm x 84.1cm
A1: 84.1cm x 59.4cm
A2: 59.4cm x 42cm
A3: 42cm x 29.7cm
A6: 114.8cm x 0.5cm

**Please note pricing varies based on size**

Custom and personalised orders

๐Ÿ‘ I would love to do custom commissions, and personalised text/messages.

๐Ÿ‘ I will send a mock of the design to confirm it’s exactly how you want it before printing and sending.

๐Ÿ‘ Custom orders will take longer to process than the prints I’ve already designed.

**Custom orders are non-refundable, non-returnable, and non-exchangeable. Including sizes outside of the A4 and A5 range. **

Gift wrapping and packaging

๐Ÿ‘ If you’d like to gift wrap an item and send it directly to the recipient, please let me know and I can arrange for this. I will wrap prints in sustainable paper and recycled ribbon.

Can I buy now and pay later?

๐Ÿ‘ Unfortunately, I can’t start an order until it is paid in full. I don’t operate a ‘Buy Now, Pay Later’ system due to the nature of my products and the fact that I run a very small business.

Do you ship internationally?

๐Ÿ‘ Yep! I can ship pretty much everywhere, it does cost extra and I can upgrade shipping for swifter delivery if you’d like to pay more.

โ€ข Standard shipping to UK and EU – โ‚ฌ4.
โ€ข Standard shipping to US – โ‚ฌ9.

Do you remove the watermark from prints?

๐Ÿ‘ Yes, my watermark is removed from my prints in order to highlight the detail in my designs and the illustration style, unless otherwise stated. The primary purpose of the watermark is to avoid the unauthorised reproduction of my original work by other people through screenshots and digital downloads; and also, a means of presenting branded work that makes the shop recognisable and consistent.

Do you offer refunds, returns or exchanges?

Unfortunately, due to the nature of my products I don’t offer refunds, returns or exchanges. I also do not offer refunds, returns or exchanges on sale items. Please be sure you are ordering the correct size according to my size guide above, and make sure you love the illustration!